At www.mcdvoice.com the survey will help McDonald’s to identify unhappy customers and find potential advocates .
McDonald’s Customer Satisfaction Survey is meant to measure customers’ disapproval or approval with the company’s products and customer service. By filling mcdvoice.com survey customers can receive certain prizes including a free coupon for a Big Mac or a free meal upgrade. Your feedback can have a powerful effect.
Survey can help focus McDonald’s staff on the significance of meeting and surpassing customer expectations. When the feedback is negative, it will warn the company of potential issues that can affect future profits. Final goal of the survey is to collect actionable customer feedback the company can use to improve overall customer experience.
Founded in 1940 as a barbecue restaurant, McDonald’s is the largest chain of burger fast food restaurants in the world. The company now in 119 countries serves 68 million customers every day. In addition, the company boasts 35,000 outlets worldwide. McDonald’s outlet is run by either a franchise an affiliate, or the company itself.
Corporation’s revenues come from sales in the restaurants,royalties, fees paid by franchises as well as rent. McDonald’s mostly sells hamburgers, cheeseburgers, chicken, fries, soft drinks, milkshakes, breakfast items and desserts. In response to changing tastes, McDonald’s expanded its menu to include wraps,smoothies, fish, fruit, and salads.
How to Enter McDonald’s Customer Satisfaction Survey
You Will Need:
– Ability to read and understand Spanish or English
– Internet access computer or mobile device
– A valid receipt from McDonald’s with an invitation to take a survey
Recommended Survey: Win Taco Bell $500
– Visit www.mcdvoice.com
– Choose your preferred language.
– To start the survey, enter the information from your McDonald’s receipt: date of visit, KS number, store number, time of visit, order and amount spent. Indicate whether you are over the age of 13 years.
– You must think about your recent visit to McDonald’s and answer all questions based on your experience that day.
– After you finish the survey, you will receive a validation code that you can use to redeem the special offer printed on your receipt.
– Answer all questions candidly.
– Write the code on your receipt and use it to redeem the offer. Remember that the offer expires 30 days after receipt date, and is valid at participating McDonald’s. There is a limit of one offer per person per visit. In addition, the offer may not be sold, transferred, duplicated, or transmitted electronically.